New York City · Substance Use
Substance Use Case Management in New York City
Licensed clinicians coordinating the full continuum of substance use care across New York City — from assessment through long-term recovery.
Overview
Navigating substance use treatment in NYC
New York City's treatment landscape is vast and difficult to navigate. Hundreds of programs across five boroughs, Long Island, Westchester, and the tristate area — with enormous variation in quality, approach, and clinical capability. For families in crisis, choosing the wrong program can mean lost time, lost money, and lost trust.
A licensed substance use case manager cuts through that complexity. We assess the clinical situation, determine the appropriate level of care, and place clients at programs we have personally vetted — in New York and nationwide. We manage every transition, coordinate with every provider, and stay involved through the entire recovery process.
New York City is one of Holistic Solutions' most active markets. We travel to NYC regularly for in-person assessments, interventions, and companionship services, and we maintain an extensive network of treatment providers across the metro area.
Call us. (702) 494-7641. All inquiries are confidential.
What We Coordinate
Levels of care we manage
Medical Detox
Medically supervised withdrawal management at facilities we trust. We coordinate admission, communicate with medical staff, and plan the next step before detox is complete.
Residential Treatment
Placement at vetted residential programs in the New York area and nationwide. We match clinical needs to the right program and monitor progress throughout the stay.
PHP / IOP / Outpatient
Step-down coordination as clients transition to less intensive levels of care. We ensure continuity — the same clinical thread running from detox through outpatient and beyond.
Sober Living & Ongoing Recovery
Placement in quality sober living environments and coordination of outpatient support — therapists, psychiatrists, recovery coaching, and community resources in the NYC area.
“New York has an enormous number of treatment options. That sounds like a good thing until you are the family trying to figure out which one is right. A case manager who has done the work of evaluating these programs takes that burden off your shoulders.”— Jack Foley, LMFT · Founder, Holistic Solutions
Related Services
Additional support in New York City
Substance use rarely exists in isolation. We also provide psychosis case management and co-occurring disorders case management for clients navigating both substance use and mental health conditions. When resistance to treatment is the barrier, our clinical intervention services can help.
For a full overview of our New York City services, visit our NYC case management hub. For national information, see substance use case management.
Frequently Asked Questions
Common questions, honest answers.
What does a substance use case manager do in New York City?
A substance use case manager in New York City coordinates every aspect of care for someone struggling with alcohol or drug use disorders. This includes clinical assessment, treatment placement at vetted NYC-area programs, transitions between levels of care (detox, residential, PHP, IOP, outpatient), provider coordination, and ongoing recovery support. At Holistic Solutions, every case manager is a licensed clinician.
What treatment programs do you work with in New York City?
We maintain a vetted network of treatment programs across the New York metro area. This includes detox facilities, residential treatment centers, PHP and IOP programs, sober living homes, and outpatient providers. We have evaluated these programs and maintain ongoing relationships with their clinical teams.
Do you provide in-person substance use case management in NYC?
Yes. We travel to New York City regularly for in-person assessments, interventions, companionship services, and direct coordination with local providers. NYC is one of our most active markets outside of our Los Angeles headquarters.
Can you place someone in treatment outside of New York?
Yes. While we coordinate with NYC-area programs, we also place clients at treatment centers nationwide. Sometimes the best clinical match is outside of New York. We evaluate programs across the country and recommend placement based on clinical fit, not geography.
Is substance use case management covered by insurance?
Holistic Solutions operates on a private-pay basis. This allows us to remain fully independent — we are not beholden to any treatment center or insurance company. Our recommendations are based solely on what is clinically appropriate for your situation.
Get Started
Reach out. We'll take it from here.
All inquiries are confidential. A member of our team will respond within one business day, wherever you are in the US.